Questions and Answers

The integration of SalesStream EPOS and WooCommerce explained.

Q. Can I start with SalesStream EPOS and add WooCommerce later?

A. Yes and the products you enter into SalesStream EPOS can be used later to populate WooCommerce later avoiding re-entry.

Q. Can I start with WooCommerce and add SalesStream EPOS later?

A. Yes and the products you enter into WooCommerce can be used later to populate SalesStream EPOS avoiding re-entry.

Q. I already use WooCommerce can I link SalesStream EPOS to my existing site?

A. Yes we can use the products that are in your WooCommerce site to populate SalesStream EPOS.

Q. Can I sell items on-line that we don’t sell in-store?

A. Yes, frequently items such as wrapping services, postage and carriage are not sold sold in-store – only on-line. These items are just added to WooCommerce and omitted from SalesStream EPOS.

Q. Can you setup WooCommerce for us and we then take over the day to day running?

A. Yes, this is a service we offer. Getting products, security, hosting and other technical aspects setup is our specialty. We will hand over a working tested WooCommerce installation to a standard design theme (Similar to this site) you can then work with designers to style the site as you require.

Q. We would prefer not to use the Auto Invoicing feature and enter web sales through the EPOS at the point of dispatch is this possible?

A. Yes the Auto Invoice feature is optional. Its a setting in the WooCommerce tab on the SalesStream web management screen.

Q. We sell on-line items which are drop shipped can WooCommerce and SalesStream EPOS manage this?

A. Yes items that are ordered from a supplier and shipped direct to the customer are catered for.

Q. I’ve heard WooCommerce is expensive to setup is this true?

A. No – in fact WooCommerce is free – you simply pay a hosting fee which starts from around £5 per month.

Q. How does SalesStream track sales and display the correct stock levels on line?

A. We use the WooCommerce API – which is a system developers use to inter link web sites so they are synchronised. As long as the SKU (Product code) for an item is the same on both systems they will link and stock levels will be correct.

Does the system support design – size – colour for clothing?

Yes, SalesStream EPOS has a fashion matrix to easily enter all variants of a new garment and WooCommerce has similar features. Meaning a garment in a particular size and colour will have a unique SKU (product code).

How is the on-line stock level calculated?

Your on-line stock level of an item can be the stock level in a single physical location or numerous locations added together – just think what’s best for your business.

If an items stock level is zero on SalesStream EPOS will it disappear on line?

Its optional and your decision. On an item by item basis you select the visibility option on WooCommerce.

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